Business Transformation (Training and Coaching)

Leading Six Sigma Teams

Training Objectives l Course Content l Who should attend? l Follow on Courses

Introduction

Why do many Six Sigma projects fail to deliver the break through in performance that the methodology promises? It is nothing to do with the Six Sigma model or the technical and statistical tools — it’s the soft side of team skills, communications and handling internal politics that let Green and Black Belts down. Getting and keeping the team motivated, getting cooperation from stakeholders, getting buy-in from process owners are just some of the challenges that a Six Sigma Team Leader faces. This course is aimed at giving Green and Black Belts the understanding and skills necessary to lead Six Sigma teams to successful completion.

“Having excellent technical skills and the best technical solution is not enough to ensure successful completion of your Six Sigma project, you also need team leading skills"

Rath and Strong Consultants

Objectives

This two day course which includes a number of group exercises will enable Six Sigma Green and Black Belts to understand:

	How teams form and develop inline with the use of DMAIC
	The different roles people can undertake in a Six Sigma team
	Their role as team leader
	How to lead the team effectively through the phases of DMAIC
	Recognising and addressing team working challenges.
	Importance and techniques for good communications within and outside the team

Course Content

Team development models

Team roles and individuals “preferred” styles and roles

Your role as team leader

Selecting team members

Time and team management

DEFINE

	Kick off meeting
	Agreeing roles
	Team “Forming”
	Team ground rules

MEASURE

	Team “Storming”
	Team decision making
	Getting stakeholder cooperation

ANALYSE

	Team “Norming and Performing”
	Too much/too little analysis

IMPROVE

	Dealing with team changes
	Gaining sponsor “buy-in”

CONTROL

	Maintaining focus and commitment
	Team, sponsor and stakeholder Communications
	Team Review and Feedback

Duration and Who should attend?

This two day course is for in-house delivery. The course is for Six Sigma Green Belts and Black Belts who want to improve their team leadership skills. It is also a module of the Six Sigma Black Belt programme.

Follow on courses

The Six Sigma Black Belt programme consists of nine modules of which this is an optional component. The delegate has to complete two mandatory modules and has a level of choice of which of the other seven modules will be of most benefit to them and their organisation, see the Six Sigma Black Belt course overview.

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