Statistics is not everybody’s favourite subject but an
understanding of the key principles is key to understanding,
measuring and analysing the causes of variation. This understanding
applies equally to process, product and service quality. This
programme is aimed at providing that understanding and is a
compulsory part of our Six Sigma Black Belt programme.
The
approach of the course is for delegates to gain an understanding of
how the statistics work and why rather than a detailed knowledge of
what software “buttons” without understanding the implications.
However, we will use the industry standard Minitab 14 software
throughout the course to speed up the calculation process.
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“I often say that when
you can measure what you are speaking about and express it in
numbers you know something about it, but when you cannot measure it,
when you cannot express it in numbers, your knowledge is of a meagre
and unsatisfactory kind.”
Lord
Kelvin
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