Business Transformation (Training and Coaching)

Course Detail

Define l Measure l Analyse l Improve l Control

DMAIC Element

Training Workshop Duration

Training Workshop Timing

Course Content

Inter-course Project Activity

Define

back to top

2 days

Define Project Charter

Business Case

Defining scope

Voice of the Customer

	Requirements statements
	Value definition

High level process map

Project plan and milestones

Team rules

Inter-course objectives

Verify Customer requirement statements, performance standards and high level process map

Measure

back to top

2 days

4 to 6 weeks after the DEFINE Training Workshop

	Project review
	Types of measurement.
	Measurement definition.
	Selecting measurements
	Cost of Poor Quality
	Data stratification
	Sampling
	Value add, cost and time
	Data collection plan
	Measuring yields and capability
	Inter-course objectives

Finalise
and verify
measurement definitions and data collection plan. Collect data.

Analyse

back to top

2 days

6 to 8 weeks after the MEASURE Training Workshop

Project review

Data Analysis

	Pareto charts
	Frequency charts
	Run charts
	Box & Whisper charts
	Variance

Detailed process mapping

	Value Stream Analysis
	Complexity

Cause and effect analysis

Verifying causes

	Scatter diagrams
	Design of experiments

Inter-course objectives

Complete and verify analysis.
Verify root cause hypothesis.

Improve

back to top

3 days

6 to 8 weeks after the ANALYSE Training Workshop

Project review

Process vision

Brainstorming approaches

Lean Principles

	Muda & 5S's
	Push vs Pull
	Setup reduction
	Theory of Constraints

Clarifying and selecting potential solutions

Solution definition

Evaluating solutions.

Verifying solutions

Implementation planning

Selecting and running pilots

Identifying and managing risk - FMEA

Mistake proofing

Change Management

Measuring Results

Implementation plannin

Force field analysis

Inter-course objectives

Formulate and verify solution, define implementation plan. Small scale pilot of solution, measure results and identify issues.

Control

1 day

4 to 6 weeks after the IMPROVE Training Workshop

Project review

Statistical Process Control

	Variation
	Individual charts
	X bar and R charts
	Attribute charts

Response Plan

Process Ownership and Management

Process Scorecard

Closed-loop Management

Close and Handover

Complete solution documentation, establish process controls and handover to Process Owner.

Celebrate Success

Software Development & Web Design Company: Blue D.Zine

You are visiter NO.