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Introduction
Lean thinking has become a widely adopted improvement approach that can greatly simplify
processes and improve performance in both manufacturing and service organisations. Lean
recognises that most of an organisation’s processes are at best 40% value adding. Effectively applying
Lean principles and tools can significantly improve the percentage of vale added time; reduce
process timescales; and reduce waste and the associated costs. At the same time there will be an
improvement in customer service and satisfaction levels. This awareness course enables delegates to
understand the benefits of lean for their organisation; the key lean principles, tools and techniques and
how to approach implementation.
Objectives
This one day awareness course uses a blend of theory and practical exercises. During the course
delegates will develop an understanding of:
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The key principles of quality improvement |
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The key lean principles and the focus on waste elimination |
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Customer value, value streams and waste |
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The key lean tools and techniques |
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Approach to implementing lean in their organisation |
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Course Content
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Introduction |
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Quality improvement PDCA and DMAIC models |
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5 Lean principles |
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7 deadly wastes |
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Customer value; value add , value enabling and non-value add |
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Value streams and value stream mapping |
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Key Lean tools and techniques |
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Getting started |
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Lean leadership and culture |
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