At the
heart of Six Sigma improvement and redesign activities are project
teams. These teams will consist of people who want to use their
knowledge and skills to improve the performance of processes and the
business. Lean Six Sigma Greenbelt training is focused on team
members understanding and applying the Define Measure Analyse Improve
and Control model which is the foundation of all Six Sigma projects. The focus
of Six Sigma fundamentally about quality, customer focus and cost
reduction, where as Lean is about speed, value and cost reduction.
The course blends a number of Lean concepts and tools into the Six
Sigma DMAIC model. The team leaders and team members are the brains
and muscle behind the Six Sigma programme it is critical that they
are equipped with the appropriate skills and tools to enable them to
deliver current and future improvements. |
| Objectives |
At the end of the five day programme of team training
delegates will understand and be able to:
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Apply the principles of the Six Sigma DMAIC performance
improvement model.
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Establish the “Voice of the Customer” in defining the
required performance standard.
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Use a number of measurement approaches and tools to establish current performance.
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Use appropriately a number of basic analysis tools and techniques
to establish the root cause of a problem.
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Understand key Lean concepts and tools,
when and how to apply them to drive improvements.
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Recognise the difference in approach and techniques for
incremental and redesign improvement
strategies.
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Establish ongoing process controls and
process governance
structures.
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| Course
Content |
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DEFINE |
MEASURE |
ANALYSE |
IMPROVE |
CONTROL |
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Project Charter |
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Stakeholder Analysis |
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Communication Plan |
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Identify and segment Key Customers |
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Critical to Quality (CTQ) Requirements |
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Verifying CTQs |
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Hi-level Process map |
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Process Vision |
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Project Plan |
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Measurement Basics |
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Measurement process and plan |
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Selecting Measures |
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Measuring |
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Value |
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Cost of Poor Quality |
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Datam definition and sources |
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Sampling |
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Measuring yields and capability |
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Implementing the measurement plan |
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Data Analysis |
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Pareto charts |
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Frequency charts |
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Run charts |
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Box & whisper plots |
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Variation |
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Process Mapping and Analysis |
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Value Stream Analysis |
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Complexity |
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Cause and Effect Analysis |
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Verifying causes |
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Scatter diagrams |
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Design of experiments |
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Process Vision |
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Brain storming |
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Lean Principles
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Muda & 5S's |
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Push vs Pull |
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Setup reduction |
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Theory of constraints |
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Evaluating solutions |
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Selecting solutions |
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Developing solution options |
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Business scenarios |
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Pilot testing |
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Identifying and managing risks |
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Implementation planning |
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Simple/appropriate documentation |
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Mistake Proofing |
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Statistical Control |
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Variation |
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Control Charts |
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I, X Bar and R Charts |
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Response Charts |
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Process Management |
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Process Scorecards |
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Project Close and Handover |
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| Who
Should Attend? |
Managers, internal consultants, change agents, project
managers, team leaders and team members who will be involved in Six
Sigma projects. Ideally delegates should have attended the
Introduction to Six Sigma Concepts and Processes course. |
| Coaching |
| Follow up coaching support can be
organised to assist individuals or teams apply their new Six Sigma
knowledge to their projects and programmes. Please contact us to
discuss your requirements. |