Business Transformation (Training and Coaching)

Lean Six Sigma Black Belt Practitioner

Lean Six Sigma home page | Practitioner Green Belt | Black Belt Conversion | Master Black Belt | Champions and Executives

Introduction

Lean and Six Sigma, both proven business improvement approaches, provide businesses with the ability to maximise customer, employee and shareholder value by minimising process variation and waste. This twenty day course provides delegates with the necessary tools and techniques to lead and deliver Lean Six Sigma projects. The course uses a blend of theory and practical exercises to develop the confidence of delegates to deliver their own improvement project and provides a real opportunity to deliver realisable quick wins. This is achieved through the delivery of a live business project which should be identified prior to the commencement of training. A period of approximately one month is left between modules to allow delegates the opportunity to progress their projects.

Objectives

This twenty day course, ran as four 5 day sessions (1 Define; 2 Measure; 3 Analyse; 4 Improve & Control), will enable delegates to become self-sufficient process improvement practitioners with the capability to analyse opportunities and deliver solutions:

	Scope improvement projects including the development of project charters.
	Determining and managing stakeholder requirements.
	Define and develop accurate and relevant measurement tools.
	Analyse business processes both quantitatively and qualitatively.
	Apply lean principles to determine customer value, determine value streams, understand flow develop pull systems and ensure perfection.
	Identify, quantify and select the most suitable solutions.
	Control business processes and understand process change through the use of statistical process control and change management skills
	Manage and mentor Green Belt projects and resources

Course Content

DEFINE		ANALYSE
	Project Charter		Inferential statistics
	Stakeholder analysis and mapping		Sampling
	Communications plan		Confidence intervals
	Kano analysis		Process capability
	Cost of Poor Quality		Process and waste analysis
	Hidden factory		Value add & value stream analysis
	Critical to quality		Gap analysis
	SIPOC		Hypothesis testing
	Process flow charts		Data manipulation and data transformation
	Quality function deployment (QFD)		Descriptive statistics
	Reactive voice of the customer		Data types
	Customer experience mapping		Simple, multi-linear, best-subsets and logistic regression analysis
	Project management and tracking		MSA theory and MSA in Minitab
MEASURE			Analysis of Variance (ANOVA)
	Introduction to Minitab		Cause and effect analysis
	Rational sub-grouping		Failure and value demand
	Data collection techniques		Failure modes and effects analysis (FMEA)
	Yield and lean metrics		Sampling theory, plan, size and risk
	Metric considerations		Design of experiments overview, techniques and pitfalls
	Work measurement		Response surface experiments
	Base-lining (continuous and discrete)	CONTROL
	Value stream & current state mapping		Control charts
IMPROVE			Control planning
	Solution assessment		Benefits validation
	Future state value stream mapping		Benefit realisation plans
	Visual management		Roles and responsibilities
	5S analysis		Facilitation skills
	Creative thinking		Transfer
	Kaizan events		Replication
	SMED		Project closure
	SPAN		Transition and audit
	Level scheduling
	Implementation planning
	Training plans
	Business as a system

Who should attend?

Delegates should have either the ability to directly affect the process performance of their business or a loosely defined improvement project. Delegates may well be pursuing process improvement as a full time role inconjunction witrh a Business Quality Council or Business Champion (if present).

Follow on courses

Lean Six Sigma Master Black Belt (LSS109)

Further information

Please contact Denis Mahoney at Business Transformation (Training and Coaching) on 07766 333294 or be email at denis.mahoney@business-transform.co.uk.

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