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Introduction to Six Sigma Concepts and Processes
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Introduction

Leaders and managers of organisations are continually challenged by both the need for success now, and to then sustain that success into the future. There is a constant stream of “new ideas” of how to get and stay at the top. Six Sigma maybe considered as one of these “new ideas” but looking closely will show a significant difference. Six Sigma is a comprehensive and flexible system for achieving, sustaining and maximising business success. Six Sigma is uniquely driven by a close understanding of customer needs, disciplined use of facts, data and statistical analysis, and diligent attention to managing, improving and reinventing business processes.

Objectives  

This two day course is just the start of your Lean Six Sigma journey. Upon completion of the course delegates will be able to:

Understand the fundamental concepts of Lean Six Sigma.
Understand the key process steps of the Lean Six Sigma Roadmap
Adapt the Six Sigma Roadmap to the needs and priorities of their organisation
Understand how to apply Lean Six Sigma to improve the organisations performance in a range of service and manufacturing activities
Understand the main improvement models DMAIC and DMADV

Course Content

What is Lean Six Sigma and why is it relevant?  
Project teams and training
Key Six Sigma and Lean Concepts  
Identifying core processes and key customers
The Define, Measure, Analyse, Improve and Control (DMAIC) model  
Defining Customer requirements
Six Sigma Roadmap  
Measuring current performance
Lean Projects  
Prioritising, analysing and implementing improvements
Six Sigma in Service and Manufacturing organisations  
Expanding and integrating Six Sigma
Where to start and why?  
Introduction to advanced Six Sigma tools and methods

Who should attend?

Business and IT executives, managers, project managers and team managers who will be involved in managing the transformation of people.

Follow on courses

Lean Six Sigma Managers Green Belt , Lean Six Sigma Foundation Green Belt , Lean Six Sigma Practitioner Green Belt or Lean Six Sigma Black Belt Practitioner

Further information

Please contact Denis Mahoney at Business Transformation (Training and Coaching) on 07766 333294 or be email at denis.mahoney@business-transform.co.uk.

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