Six Sigma team
training workshop is focused on understanding and applying the Define Measure Analyse Improve and Control model which is the foundation of all Six Sigma
projects. Rather than deliver 10 days of mind numbing training
upfront and leave the team to struggle in applying it to their
projects a different approach is recommended. Our approach is to use
training workshops that are a mixture of theory, work on generic
exercises and work on organisation specific projects. The result is
that the organisation has trained a group of people and delivered up
to 3 Six Sigma projects over the course of approximately six
months. |
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| Objectives |
At the end of
the programme of team training students will understand and be able
to:
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Apply the
principles of the Six Sigma DMAIC performance improvement
model.
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Establish the
"Voice of the Customer" in defining the required performance
standard.
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Use a number
of measurement approaches and tools to establish current
performance.
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Use
appropriately a number of basic analysis tools and techniques
to establish the root cause of a
problem.
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Recognise the
difference in approach and techniques for incremental and
redesign improvement strategies and know how to decide on the
correct approach.
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Establish ongoing
process controls and process governance structures.
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Students
will also have gained significant real experience in applying Six
Sigma tools and techniques by undertaking and completing a Six Sigma
project. They will then be well prepared to take on new Six Sigma
improvement projects. |
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| Structure |
The team training
is focused on real improvement projects and is split into 5 sessions
of between 1 and 3 days (10 days in total). Between each session
project work is undertaken to validate the draft charter, analysis,
etc that takes place in the training workshop. The project work is
reviewed at the start of each training session, see diagram below.
For details of each session click on the diagram below. |
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| Prerequisites |
All of the
students need to be assigned to an appropriate Six Sigma project
prior to the course commencing. The selected project needs to comply
with the following criteria:
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There is a
gap between current and desired
performance.
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The cause of
the problem isn't clearly
understood.
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The solution to the
problem isn't defined or
apparent.
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Project Champion(s) will have been identified.
They will be required to provided initial problem statements and
project goals. Ideally, the Champion(s) will be available for
project reviews at the commencement of the Measure, Analysis,
Improve and Control training workshops. |
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| Coaching |
Support for the
project teams working on the intersession project activities can be
scheduled to meet specific client requirements, see coaching for
further details |
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| Who should
attend? |
The project
managers, team coaches (if not previously trained) and team members
who will be involved in specific Six Sigma projects. The maximum
number of attendees is 15 and the maximum number of projects
is 3. |