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Lean Six Sigma
Introduction
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Understanding
variability
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Process basics
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Defining Customer
value
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Cost of Poor
Quality
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DMAIC overview
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Critical to Quality
requirements
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SIPOC diagrams
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Measurement
basics
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Collecting data
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Basic data
analysis - Pareto, Histograms and Run charts
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Process mapping
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Cause and effect -
Isikawa
diagrams
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Identifying, evaluating
and developing solutions
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FMEA risk
analysis
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Statistical Process
Control
overview
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Response Charts
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